Nurturing a DDC


Enterprises looking out for more value from their business partners engage in collaborative deals such as a DDC. Though this engagement brings in a tremendous value, it is not the first step in many instances. It is set up after an initial phase of onsite and offshore projects works. This may involve the following steps:

  1. The Client engages some professionals from TEXworld. This engagement may be in the T&M mode or Fixed Price mode. This client assesses the capabilities of TEXworld by evaluating the quality of work done. The initial work undertaken could be like a Proof of Concept and is an excellent first step leading to increased level of comfort at both ends.

  2. Short term engagements then progresses to a long term commitment gradually. The Client engages TEXworld’s team for product development services. Few pilot projects would be executed to bring about a good working relationship among participating entities. Both onsite and offsite teams could be involved during relevant phases of the development life cycle. The onsite team when present acts as a focal point of all communications across the client and offsite team.

  3. Setting up a DDC: After a consistent track record of success, discussion on setting up a DDC starts. The Client commits to engage a certain number of people on an ongoing basis and TEXworld ear marks the dedicated team. The key advantage of a DDC is the retention of knowledge by the offshore and onsite teams. Creation, management and operations of a DDC follows a well defined and rigorous process. A DDC may comprise many services such as new projects development, maintenance of current and old application systems, computing infrastructure support, testing of software developed by the client, technical help desks, call centers and back-office processing.




Case Studies

Leading the Way - Mind to Market
- A Case study on CCMS


Empowering with Information . .  Private eXchange for KGDL

Enabling Harmonious Collaboration
- A Private Exchange for Sundaram Fasteners